A chance to connect, to meet, to build rapport, find mutual commonality, to find their goals, to meet their needs. For them to find their answer in your experience and passion. I don’t know about you, but this is where the fun begins. My goal is always to make people feel like;
They are in the right place at the right time
Does your experience make them feel this way? Like a guest in your home, like they are meant to be here and they couldn’t have chosen a better time. My encouragement to you is be ready, be there in the moment, like they are the only person in this world. Greet them like you have been looking forward to seeing them all day… perhaps you have? Smile, make eye-contact, introduce yourself, ask about their name (if you don’t already know it). Greet with a handshake.
We can follow an American based system called 10-10-10, meaning
First 10 feet – 10 feet away looking and smiling at them
First 10 inches – Fresh breath, well groomed, great greeting
First 10 seconds – Ask genuine questions and give them a snapshot of what will happen today
I always, a personal favourite is to make them laugh, or at least laugh at myself. Take them to a place they would feel comfortable in and if the opportunity allows offer them refreshment. Once we have done this we are ready and positioned to find out all about them and their needs.
How do you like to make people feel like they are in the right place at the right time?